Candle Disclaimer

 All of our candles are handmade and shipped with proper burning and safety instructions. Please burn all candles within sight and be sure to trim your wick before initial use and in between each burn. 

By purchasing our candles, you agree to follow all recommended safety guidelines for proper candle burning and safety instructions thereof. Also, by purchasing our candles you release any and all liability from Kentucky Candle Company and any of its members, for any and all damages caused by failure to follow proper candle burning guidelines and safety instructions.

Please note that we use natural Soy Wax for our Candles and Wax Melts. Soy Wax is Natural. Frosting, discoloration and rough tops are completely normal and do not affect the quality or performance of the candle.

We ship within the United States only. Please be advised that some items may not be eligible for shipping in the following destinations: Alaska, Hawaii, Puerto Rico. For any orders which include items ineligible for shipment in the preceding destinations a full refund will be given back to the customer. 

Although processing time and shipping may be sooner, please allow 2-3 business days for order processing and an additional 5-7 business days for delivery. 

If we experience a delay in shipment or an item is on backorder you will be notified immediately via the email address you provided when you placed your order. 

Still have questions? Contact us at kentuckycandleco@gmail.com

 At Kentucky Candle Company, we care about your privacy and security! We use a secure shopping cart system in order to protect you from credit card theft or fraud. All orders submitted through the cart are digitally encrypted to ensure that cannot be viewed by any outside party.

We do not print your credit card number on your invoice, so if your shipments are ever lost, damaged or delivered to the wrong address, your card number will not end up in someone else's hands! Once a purchase is made, you will receive an order confirmation email.  You will also receive an email once the order is shipped.  During order processing, we may need to contact you by e-mail or by phone if we have questions about your order. We may periodically send you e-mail about new products and services, discounts, special promotions or upcoming events. The information you provide us is for our use only. We will never sell or disclose your e-mail address, phone number or any personal information to other sources!